Privacy Policy

Last updated: October 2026

MOONVEIL ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit or buy from our store, how we use it and the choices you have.

Information we collect

  • Order information: name, shipping and billing address, email, phone number and order details.
  • Payment information: processed securely by our payment providers (Shopify Payments, PayPal). We never see or store your full card number.
  • Device and usage information: IP address, browser type, pages viewed and how you reached our store, collected through cookies and similar technologies.

How we use it

  • To process, ship and track your orders.
  • To answer your questions and provide customer support.
  • To prevent fraud and keep our store secure.
  • To send marketing emails, only if you subscribed. You can unsubscribe at any time.
  • To improve our store and advertising.

Who we share it with

We share information only with service providers that help us run the store: Shopify (our e-commerce platform), payment processors, shipping carriers and analytics or advertising partners. We do not sell your personal information.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request a copy of it, to ask us to correct or delete it, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. Residents of other US states with similar privacy laws may make the same requests.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how our store is used. You can disable cookies in your browser settings, although some features may not work properly.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from them.

Data retention

We keep order information for as long as we need it for accounting, tax and legal purposes.

Contact us

To exercise your rights or ask any question about this policy, email us at support@moonveil.store.